General Terms and Conditions

These general terms and conditions apply to every quotation, assignment and collaboration between KARIMT.COM BV and the client. They apply exclusively to professional clients acting in the course of their profession or business (B2B). They take precedence over the client’s own terms. If the client wishes to apply its own terms, this is only possible if agreed in writing in advance. By signing a quotation, the client accepts these terms.

Every assignment starts with a quotation that describes the work as clearly as possible. A quotation is without obligation and remains valid for thirty days from its date, unless another term is stated. Quotations do not automatically apply to subsequent assignments. An agreement only exists once KARIMT.COM BV has received and confirmed the quotation signed by the client. The work starts at that moment.

All prices are in euro and exclusive of VAT. Where a composite price applies, there is no obligation to deliver part of the work for a proportionate part of the total price. Third-party costs, such as printing, licences, hosting or advertising budget, are charged on top of the fee, unless stated otherwise.

For assignments that run longer than one year or are ongoing, KARIMT.COM BV may adjust its rates annually in line with the evolution of costs, for example based on the health index or a fixed annual adjustment. If the costs of external tools, licences or platforms needed for the assignment rise significantly, KARIMT.COM BV may also revise the price in the interim, after prior notice to the client.

KARIMT.COM BV carries out every assignment freely and independently, using its own judgement. There is no relationship of authority between the client and KARIMT.COM BV. The assignment is a best-efforts obligation: KARIMT.COM BV applies its skill and experience to achieve the best result, but does not guarantee any specific result.

If the parties agree during the assignment to expand or change the approach, method or scope, this may affect the planning. If this leads to additional work, KARIMT.COM BV confirms it as a supplementary assignment that is charged separately.

If it has been agreed that the assignment proceeds in phases, KARIMT.COM BV may wait to start a next phase until the client has approved the previous phase in writing.

Any time frames communicated by KARIMT.COM BV are indicative, unless they have been expressly agreed in writing as binding. A delay does not in itself give rise to any right to compensation or to termination of the agreement. If an assignment is delayed due to the client, the time frames shift accordingly.

The client ensures that KARIMT.COM BV receives timely access to all accounts, systems, materials and information needed for the assignment. If the assignment is delayed or becomes impossible because this does not happen on time, KARIMT.COM BV is not responsible for this. Any additional work resulting from this may be charged separately.

For the execution of the work, KARIMT.COM BV may use third-party software, platforms, hosting or technology. KARIMT.COM BV is not responsible for malfunctions, changes, price adjustments, restrictions or discontinuations of those external services.

When developing strategy, content, visuals and other deliverables, KARIMT.COM BV may use AI tools. KARIMT.COM BV reviews and processes that output with due care. The client remains responsible for the final use of the delivered materials. KARIMT.COM BV does not guarantee that AI output is free of third-party rights and is not liable for the consequences of its use.

Services relating to marketing, advertising, social media, search engine optimisation, content creation, lead generation and strategic guidance are a best-efforts obligation. KARIMT.COM BV does not guarantee specific results, such as visitor numbers, leads, sales figures or search engine rankings.

Advertising budgets for external platforms, such as Meta, Google or LinkedIn, do not form part of the fee charged by KARIMT.COM BV. The client pays these directly to the platforms. KARIMT.COM BV is not responsible for changes, restrictions, suspensions or blocking of accounts by those platforms.

KARIMT.COM BV invoices upon delivery of the final services and products. If an assignment runs longer than thirty days, KARIMT.COM BV may invoice monthly for the work delivered. Partial deliveries may be invoiced separately. If corrections that are the client’s responsibility are outstanding for more than fifteen days, KARIMT.COM BV may invoice the full amount.

Invoices are payable within fourteen days of the invoice date, without discount.

If an invoice is not paid on time, the amount is increased by operation of law and without notice of default by fixed compensation of 12% of the invoice amount, with a minimum of 250 euro. In addition, default interest is due equal to the statutory interest rate for late payment in commercial transactions, calculated per day on the outstanding amount from the due date. These amounts are immediately payable, separate from any legal costs and interest.

KARIMT.COM BV remains the owner of the delivered work until the invoice has been paid in full.

The risk in the delivered services and products passes to the client as soon as they are delivered or made available. From that moment, the client bears responsibility for their use and management.

The rights to the deliverables developed specifically for the client pass to the client once the invoice has been paid in full. The general knowledge, techniques, methods and models that KARIMT.COM BV uses or develops remain the property of KARIMT.COM BV and may also be used for other assignments.

KARIMT.COM BV may show the completed work as a reference in its portfolio and communications, unless agreed otherwise in writing.

Both parties treat non-public information they become aware of during the collaboration as confidential and take the necessary precautions to protect it. The client does not share quotations and reporting from KARIMT.COM BV with third parties without permission.

If KARIMT.COM BV processes personal data on behalf of the client as part of the assignment, this is done in accordance with applicable privacy legislation, including the GDPR: only for the purposes of the assignment and with appropriate security. On request, the parties conclude a separate data processing agreement. The client warrants that it is entitled to have the data it supplies processed lawfully. Further information is set out in the privacy and data protection policy of KARIMT.COM BV.

The client checks the delivered work for errors or imperfections and bears the responsibility arising from this. The client indemnifies KARIMT.COM BV against third-party claims, including those relating to intellectual property rights, that concern materials, texts or data supplied by the client itself.

The liability of KARIMT.COM BV is limited to the amount of the invoices paid by the client for the assignment concerned. KARIMT.COM BV is not liable for indirect damage, such as loss of turnover or profit, loss of data, reputational damage or damage caused by third parties.

Unless agreed otherwise, either party may terminate the collaboration in writing with a notice period of one month. On termination, all services already delivered, costs incurred and ongoing obligations remain payable.

If the client fails to meet an important obligation and does not remedy this within fourteen days of a written notice of default, KARIMT.COM BV may dissolve the agreement out of court. In that case, KARIMT.COM BV may also suspend performance immediately. This does not affect the right to claim damages.

Unless agreed otherwise, hosting agreements apply for one year, even where the rates are expressed per month. They are each tacitly renewed for one year, unless one of the parties gives written notice at least two months before the end that it does not wish to renew.

The client reports visible defects or complaints in writing within seven days of delivery or performance. If the client puts the delivered work into use, this counts as express acceptance and complaints are no longer admissible thereafter. Putting into use includes, among other things, publishing a website, sending a campaign or using content in external communications.

The client reports hidden defects in writing within seven days of discovering them.

KARIMT.COM BV is not liable for delay or failure due to force majeure: unforeseen events beyond the control of the parties that occur after the conclusion of the agreement and cannot be avoided with reasonable effort. The party invoking force majeure informs the other party as soon as possible. If the force majeure lasts longer than sixty days, either party may terminate the agreement in writing without compensation, retaining what has been delivered and is due up to that point.

The fact that KARIMT.COM BV does not immediately exercise a right or tolerates a shortcoming by the client does not mean that KARIMT.COM BV waives that right. A waiver applies only if it has been confirmed in writing and expressly.

If a clause is invalid, the rest of the agreement remains in force. The parties then replace an invalid clause with a valid one that approximates the intention as closely as possible. Belgian law applies to every agreement. Disputes that the parties do not resolve by mutual agreement fall under the jurisdiction of the courts competent for the district of the registered office of KARIMT.COM BV.